Terms & Conditions
Standard Condition of Sale
1. REFERENCE TO THE SELLER - These relate to Concept Incentives and the reference to the buyer relate to the customer of Concept Incentives.
2. OVERPRINTING - Prices do not include the application of an advertisement unless specifically stated.
3. ORIGINATION OF SCREENS, BLOCKS, TEMPLATES - These are charged extra unless otherwise agreed.
4. ARTWORK - Unless Camera ready artwork is provided, artwork will be charged.
5. COLOURS - As some variation may occur during the marking process, colours will be matched as closely as possible.
6. SAMPLES - Samples submitted on approval will be charged unless returned within 14 days.
7. CARRIAGE - Carriage will be charged ex-factory unless otherwise agreed.
8. INDIVIDUAL DESPATCHES - Despatches to individual addresses will be charged extra.
9. ORDERS
- Orders are acknowledged and the details shown will be the basis for production, It is the buyers responsibility to read this document and notify the seller of any mistakes, omissions or changes within 24 hours of acknowledgement date.
- The right is reserved to supply up to a certain maximum over or under the ordered quantity of PRINTED MERCHANDISE and charged accordingly. Normal tolerances, depending on type of goods, are + or - 10%.
10 CANCELLATION - If an order is cancelled by the buyer after acknowledgement then the buyer will reimburse the seller any costs incurred in connection with that order.
11. CLAIMS
- Non delivery of Goods - Concept Incentives are bound by our carrier's terms and conditions for non delivery of all or part of a consignment and must be notified within 24 hours of stated delivery date.
- Goods damaged in transit - Claims must be notified to both carrier and Concept Incentives, with a note to the effect being made on the carrier's delivery docket. Goods and packing material must be retained for inspection.
- Failure of Goods to comply with contract terms - On the grounds of quality, quantity or wrongly supplied goods, details must be notified to the seller within 7 days of receipt of the goods.
12. LIABILITY - Whilst every effort will be made to deliver on time, no liability is accepted for delays occasioned by circumstances beyond the sellers control.
13. COMPANY LOGOS - Products bearing names and trade marks in any Concept Incentives literature or any samples, do not necessarily indicate or imply that Concept Incentives have supplied the items to the owner but are representative of the effect that can be achieved by using an advertisement.
14. PASSING OF TITLE - Unless full payment has been made of all sums outstanding from the buyer to the seller (including debts arising before the date of contract) the property of the goods remains with the seller.
15. PAYMENT - Our terms are strictly nett 30 days from date of invoice. The seller maintains the right to levy interest on outstanding sums at 3% over current bank base rate.
16. All orders placed with Concept Incentives are deemed to be subject to the standard conditions in paragraphs 1 - 15.
